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The First Line Manager / Supervisor Course

High quality bespoke Management & Leadership
 training solutions for successful organisations
Who is it for?
What does it cover?
printable version
 of course outline
How long does it last?
This is usually a 2-day non-residential course.  However, we would be happy to tailor the course to suit a residential programme.
Where does it take place?
The majority of the course material will be delivered in a ‘classroom’ environment usually within your place of work (non-residential); however, there may be at least one practical exercise that is conducted in a suitably identified outdoor area.
How much does it cost?
How many people will there be on my course?
To promote an environment conducive to inclusivity, the minimum/maximum numbers of delegates attending is 4/12.
Further Information.
Delegates with any special requirements are requested to notify their in-house Training Coordinator as soon as possible.
The First Line Manager / Supervisor Course fee is £250 per delegate if non-residential (not including VAT).

1.  What makes a good Line Manager?

2.  Principles of Management.

3.  Emotional Intelligence.

4.  Effective Communication.

5.  Interviewing and Listening.

6.  Feedback.

7.  So what makes a Great Line Manager?

8.  Discussion and Evaluation.

This course is recognised as a precursor to The Management Development Course and is designed to give those identified as future or potential ‘managers of people’ a flavour of how to confidently adapt to a change in their roles and responsibilities.  It is also suitable as refresher training for those returning to a personnel management role or personnel managers that have identified their own training needs.
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Agha Hasan Abedi
"The conventional definition of management is getting work done through people, but real management is developing people through work."